IT & Dev Ops

We Make Sure Your Business Doesn't Stop

Modern businesses rely on complex technology ecosystems operating 24x7 across applications, databases, cloud platforms, integrations, and critical business services.

When these environments become difficult to manage, organisations face increasing operational risks, rising costs, performance degradation, and service disruptions that directly impact customers and business operations.

Crossjoin helps organisations ensure the continuous availability, reliability, and efficiency of their technology landscape through proactive IT administration and managed services.

Why IT & Dev Ops?

Managing modern IT environments has become increasingly challenging.Organisations often struggle with:

  • Growing operational complexity
  • Shortage of specialised technical resources
  • Rising cloud and infrastructure costs
  • Lack of visibility across critical systems
  • Increasing availability and SLA requirements
  • Reactive operations and recurring incidents
  • Legacy and hybrid technology environments

Crossjoin addresses these challenges through proactive administration, continuous monitoring, automation, and operational excellence.

What IT & Dev Ops delivers?

Database Administration

Ensure database availability, performance, integrity, and scalability across mission-critical environments.

Supporting technologies including Oracle, SQL Server, PostgreSQL, MySQL, Informix, and other enterprise platforms.

Middleware Administration

Maintain and optimise middleware platforms, web servers, integrations, and application services to ensure business continuity and operational stability.

Cloud Administration

Manage, optimise, and support cloud environments across AWS, Azure, OCI, and Google Cloud, ensuring scalability, availability, and cost efficiency.

FinOps & Observability

Improve visibility across systems while optimising cloud consumption, operational efficiency, and infrastructure costs.

Our end-to-end approach

Crossjoin supports organisations throughout the entire operational lifecycle.

Operate

Manage critical applications, databases, middleware, and cloud environments with specialised expertise and proactive administration.

Monitor

Implement continuous monitoring, observability, and KPI-driven operations to ensure visibility across systems and business-critical services.

Optimize

Improve performance, availability, scalability, and operational efficiency through continuous improvement initiatives.

Evolve

Support modernisation, migrations, automation, and operational transformation while maintaining business continuity.

Business Outcomes

Our IT & Dev Ops approach helps organisations improve operational stability while reducing complexity and operational risk.

  • Increased Availability
    Ensure critical business systems remain available, resilient, and responsive.
  • Improved Operational Efficiency
    Reduce manual effort through automation, proactive administration, and continuous optimisation.
  • Better Cost Control
    Optimise cloud consumption, infrastructure utilisation, and operational spending.
  • Greater Visibility
    Gain real-time insight into the health and performance of critical systems and business services.
  • Reduced Operational Risk
    Identify and address issues before they impact customers, users, or business operations.
  • Stronger Business Continuity
    Maintain operational stability in complex, mission-critical environments.

Real Results

  • 99.9% availability achieved across more than 200 managed database instances.
  • €3M operational savings e 40% hardware cost reduction through observability and proactive operations.
  • 300 Siebel CRM users supported through management of 3 Siebel Enterprise Servers with enterprise integration and application-level monitoring.
  • 100 Million TOBI Voice Web HTTPS Rest requests processed.
  • Over €2M in cloud cost savings through optimisation initiatives.
  • 50% reduction in Priority 1 incidents in large-scale telecom operations.

Ready

to improve

Operational Stability?

Get your Assessment today!

Case

STUDIES

Da gestão de bases de dados à excelência estratégica no serviço

Continuous SLA Improvement Through Intelligent Monitoring and Performance Management

Client was experiencing challenges in managing their database instances, that support internal and external customer services.

Crossjoin was challenged to manage their Databases and also implement Key Performance Indicators (KPI's) for measuring service levels with Service Level Agreements (SLA's)

Know More

Heads of
Department

Pedro Coimbra
Delivery Manager Infrastructures

André Batista
Microsoft Delivery Manager